It is a nightmare situation that we dread, but we often find ourselves in: the movers broke something important and now they won’t pay for it. Resolving issues with movers can be like trying to pull teeth, and it can be just as painful. Most professional movers have liability insurance that protects them in case important items are broken. Some movers happily reimburse customers because they know that breaking things is part of the job and it is almost impossible to avoid these types of situations. Others, however, will fight you tooth and nail and won’t pay out until they have to. A good first step is to make sure that you have complete photographs of everything and anything that is valuable to you before you move. Also, get appraisals on items that are extremely valuable like paintings and jewelry. The main problem with getting things reimbursed from movers is when items with little actual value but significant sentimental value are damaged. The key here is to try to move these items by yourself if at all possible. This can be extremely difficult, of course, if the item is large or difficult to move, but the best way to avoid confrontation with your movers is to move these delicate and irreplaceable items yourself.